Fiolelabs Reviews

https://fiolelabs.org/ Active 3.6/5 19 reviews
  • Category: Homebrewers
  • Ships From: United Kingdom
  • Ships To: UK + EU
  • Payment Methods:
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    Reviews

    Kat 5/5
    March 6, 2025
    Super easy to contact, were very friendly and quick to respond considering the type of service. Product arrived in 4 days. Spoke briefly to them about the delays on other packages: due to the small operation size, just one person being ill can cause a whole hell of delays, so please be considerate that these are real people with real lives. Big reccomend.
    Rebecca 4/5
    March 2, 2025
    Update - Vial arrived after 1 month! Looks like they did reship in the end judging by date on the parcel. Vial arrived in good condition, seal still on. I really wish they had communicated better, but from what it seems that's all I can fault them for now as reships and occasional lost mail are to be expected imo I hope everything is okay with them, the UK needs more suppliers with Vanna no longer selling.
    Anonymous 1/5
    Feb. 23, 2025
    Took payment and then stopped replying, several weeks now with no contact. Avoid
    Rebecca 2/5
    Feb. 18, 2025
    Great communication to start, took payment and confirmed shipment, but it never arrived and they've not responded to either messages sent. I don't know what's up at the moment, but I'm missing dosages without the product or any communication to sort a refund. Something seems to be up, but until there's some more communications I can only tell people to hold off for the time.
    Isabel 1/5
    Feb. 18, 2025
    Multiple promised to send but never has. Even supplied a tracking reference that when checked has never been shipped. Con artists who take money but do not ship. A V O I D
    F 3/5
    Feb. 9, 2025
    Echoing H’s review. I ordered on the 3rd of jan and havent received anything. After a long time with no communication they said they were having issues with their local postoffice. Id recommend buying elsewhere until they have ironed out the kinks in their operation :(
    H (Update) 1/5
    Feb. 6, 2025
    4+ weeks, spotty communication and still nothing. Maybe im just really unlucky with postage but :/
    H 1/5
    Jan. 21, 2025
    Ordered and paid 2+ weeks ago, good customer service at first but no response after an entire week. Will update if resolved
    Gwen 5/5
    Jan. 15, 2025
    Very good communication and excelent quality. Had to reship a couple times due to royal mail being a pain but this was not at extra cost to me.
    Ally 5/5
    Dec. 4, 2024
    Arrived in 3 days, good customer service :)
    Anonymous 4/5
    Nov. 16, 2024
    Took 2 reshipments but did (eventually) arrive. Took preferred crypto and seems to be in good condition.
    Emma 5/5
    Nov. 8, 2024
    Great customer service, the order arrived in 2 days with no problems
    Val 5/5
    Oct. 26, 2024
    First vial got lost in post somehow, but was reshipped a week later then arrived within a week of the reship.
    Suppy 5/5
    Oct. 16, 2024
    Fast replies and great service. At first the vial got lost in postage but it was reshipped and arrived in perfect condition!
    Rain 5/5
    Aug. 15, 2024
    Easy to contact, sent with no problems, arrived quickly.
    Bella 5/5
    April 24, 2024
    Arrived in 2 days, easy ordering process
    Grace 2/5
    April 18, 2024
    It arrived on time but the lid was not put onto the vial very securely. I think it had been bashed about a bit in the post but it seemed so flimsy that it damaged that easily. Very hard to take the plastic stopper off without seeming like I was pulling off the whole top and exposing the vial, and I've honestly no idea if I managed that or not.
    Anonymous 5/5
    March 24, 2024
    Easy to contact, took my preferred crypto, uses fast tracked post in UK.
    Anonymous 5/5
    March 17, 2024